Terms and Conditions

These Terms and Conditions describe the rules that govern your use of our platform and the relationship between you and us. We explain account responsibilities, eligibility, acceptable use, how bonuses and promotions work, and the practical steps for deposits and withdrawals. By registering and using the site you agree to comply with these terms and any related policies we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Do not share your password or allow others to operate your account. We may require identity documents, proof of address and other verification checks before allowing deposits, wagers or withdrawals. If we suspect unauthorised access, fraud or a breach of these terms we may suspend or close accounts pending investigation. Any funds held during an investigation will be handled in accordance with applicable rules and our internal procedures.

Eligibility requirements

To use the platform you must meet the minimum age and legal requirements applicable to your place of residence. You must provide true and complete information at registration and notify us of any changes. We do not allow multiple accounts per person, household or payment method, and we reserve the right to refuse or restrict access where eligibility cannot be confirmed.

Acceptable platform use

Use the site lawfully and in good faith. The use of VPNs, proxies or masking techniques to bypass geographic restrictions is forbidden. You must not attempt to manipulate games, exploit technical vulnerabilities, or engage in abusive behaviour towards staff or other players. Breaches may result in account suspension, forfeiture of funds and permanent exclusion.

General bonus and promotion rules

All bonuses, free spins and promotions are subject to specific terms which will be published with each offer. Promotions set out eligibility, wagering requirements, game contributions and expiry rules. We may refuse or withdraw promotional offers, reclaim bonus funds or void winnings where we reasonably suspect abuse, error or a breach of these terms.

Deposits and withdrawals

We accept a range of payment methods as listed on the cashier page. All deposits must be made from payment accounts in your name unless otherwise agreed. Withdrawals are subject to verification checks and may be processed to the original payment method where possible. We may apply limits, holds or checks to prevent money laundering and fraud. If verification is incomplete we may delay or withhold payouts until checks are satisfied.

Verification and limits

We reserve the right to set deposit, loss and withdrawal limits, and to require additional information about the source of funds. You can request lower limits via your account, and certain limit increases may be subject to a cooling-off period.

Dispute resolution

If you have a complaint please contact our support team. We aim to resolve disputes promptly and fairly. If we cannot reach agreement you may have access to external dispute resolution or independent mediation where applicable. Details of complaint procedures are available from our support channels.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated to account holders by notification on the site or via the contact details on file. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. If you do not accept changes you should stop using the service and contact us to close your account.